top of page

Coronavirus (Covid19) FAQ's

Currently the UK is in full lock down and all counselling will be via online platforms. All of Milton Therapy Clinic's Counsellors offer online counselling, please click here for more information. Some of the information below will be more relevant as the UK lock down is eased and the government starts to allow businesses to re-open.

When face to face counselling does become possible again, it is highly likely that social distancing measures will still be in place, and you can rest assured that Milton Therapy Clinic will be adhering to those measures. This page will be updated at that time and our working practices will reflect the governments advice and BACP best practice.



What is Coronavirus?

This information is taken from the Government website:

“A coronavirus is a type of virus. As a group, coronaviruses are common across the world. Typical symptoms of coronavirus include fever/high temperature, shortness of breath and a cough...”o 

At the time of writing the UK chief medical officers have raised the risk of Coronavirus from low to moderate. It’s important we all remember to be calm and not to panic but we also want you to know that we take you and your families health and wellbeing seriously.  

What is Milton Therapy Clinic doing to reduce the risk of transmission and keep clients, therapists and their families safe?


In addition to our usual cleaning routine for the therapy studio we have added a twice daily cleaning of the toilet area, all work surfaces, door handles and switches with anti-bacterial wipes. 


As an extra precaution we have asked all our therapists to wash hands and wipe all door handles between seeing clients.


What if I have a cough or cold or fever?


We are asking clients not to come to appointments in person if they suspect they are unwell with symptoms matching that of Covid 19. This does not mean that it is a necessity to cancel the appointment. If you feel well enough to do so, an alternative method can be used, such as an appropriate online platform or a telephone session. Your therapist will discuss options with you. You will need to stay in isolation, away from other people until you’ve recovered and can return to having sessions in person.


What if my therapist (or their family member) has a cough cold or fever?


All their appointments will need to be via an appropriate online platform or by phone. Any unplanned breaks due to illness will be managed in ways to minimise inconveniencing clients.


What if my therapist (or their family member) contracts Coronavirus?


Your therapist or the Milton Therapy Clinic will contact you directly to discuss options with you.  



What will happen to my appointments if Coronovirus becomes more widespread?


Should this happen your therapist will discuss with you alternative methods for the appointments to take place such as telephone or appropriate online platforms.


If you feel anxious about Coronavirus what can you do?


Please visit the NHS website:


Or alternatively the BACP website “Coronovirus Anxiety:  “How to cope if you’re feeling anxious about the outbreak”:

bottom of page